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Customer Service & Language Support Specialist with diverse experience in education, retail, and hospitality
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Competencies
Proficient in English and Spanish, facilitating effective cross-language communication in diverse settings.
Experienced in resolving customer inquiries and ensuring positive service experiences in retail and call center environments.
Assisted in English language instruction and conversation practice for learners of various ages.
Skilled at engaging with customers and students to create welcoming and supportive interactions.
Languages
Summary
Dedicated to enhancing communication and customer satisfaction through bilingual skills and educational support, with a versatile background in retail, hospitality, and language instruction.
Key Achievements
- Assisted children and adults in improving English speaking skills through personalized conversation practice.
- Supported English teachers in afterschool programs, enhancing language learning experiences.
- Provided bilingual customer service for Amazon, resolving customer inquiries efficiently.
- Facilitated positive customer interactions in both English and Spanish at hospitality venues.
Experience
Help local children and some adults improve their English speaking by practicing conversations of preference
Middle school- Teacher assistant
Would help the English teachers with their English afterschool programs while studying for my TESOL certificate.
Cashier
My job was to help people purchase their groceries
Customer Service Agent
Helping people with questions about their orders for the company Amazon and Amazon MX.
Waiter
My job was to receive customers at the front door and help them with any questions they had in English and Spanish.
Waiter
My job was to receive customers at the front door and help them with any questions they had in English and Spanish.