Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Simon
Customer Service & Virtual Assistance with 7+ years experience in call centers
Video resume
Virtual assistant
Looking for vitual assistant or customer service positionn
Contacto
Medellin, Antioquia, Colombia
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Applied active listening and empathy skills to improve customer satisfaction in call center roles.
SalesIntermediate
Utilized confidence and product knowledge to communicate effectively and boost sales interactions.
Communication SkillsAdvanced
Developed through extensive client interactions, focusing on clear, empathetic communication.
Research & Product KnowledgeIntermediate
Studied and researched products extensively to provide accurate information during sales.
Active Listening & EmpathyAdvanced
Enhanced customer interactions by understanding client needs and providing tailored support.
Resumen
Experienced in customer support and sales with over 7 years in major companies like Amazon UK and Walmart, focused on delivering empathetic and effective service.
Logros Clave
- Worked for major companies like Amazon UK, Walmart, Hot Topic, and DoorDash, gaining diverse customer service experience
- Accumulated over 7 years in call center environments, demonstrating prolonged role progression
- Gained skills in active listening, empathy, confidence, and product research to enhance customer interactions
Habilidades
Customer ServiceSalesCommunication SkillsResearch & Product KnowledgeActive Listening & Empathy
Publicado en CazVid - 3 jul 2025