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Simon
Customer Service & Virtual Assistance with 7+ years experience in call centers
Video resume
Virtual assistant
Looking for vitual assistant or customer service positionn
Contact
Medellin, Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Applied active listening and empathy skills to improve customer satisfaction in call center roles.
SalesIntermediate
Utilized confidence and product knowledge to communicate effectively and boost sales interactions.
Communication SkillsAdvanced
Developed through extensive client interactions, focusing on clear, empathetic communication.
Research & Product KnowledgeIntermediate
Studied and researched products extensively to provide accurate information during sales.
Active Listening & EmpathyAdvanced
Enhanced customer interactions by understanding client needs and providing tailored support.
Summary
Experienced in customer support and sales with over 7 years in major companies like Amazon UK and Walmart, focused on delivering empathetic and effective service.
Key Achievements
- Worked for major companies like Amazon UK, Walmart, Hot Topic, and DoorDash, gaining diverse customer service experience
- Accumulated over 7 years in call center environments, demonstrating prolonged role progression
- Gained skills in active listening, empathy, confidence, and product research to enhance customer interactions
Skills
Customer ServiceSalesCommunication SkillsResearch & Product KnowledgeActive Listening & Empathy
Published on CazVid - Jul 3, 2025