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Samuel
Customer Service Support
Contacto
Helsingborg, Skåne, Sweden
Disponible en CazVid
Competencias
Remote customer supportIntermediate
Demonstrated experience with Remote customer support.
Email/ticket handlingIntermediate
Demonstrated experience with Email/ticket handling.
CRM-based workflowsIntermediate
Demonstrated experience with CRM-based workflows.
Delivery investigationsIntermediate
Demonstrated experience with Delivery investigations.
Logistics coordinationIntermediate
Demonstrated experience with Logistics coordination.
Educacion
Level 2 Certificate in Customer Service
Resumen
Customer Service Support open to new opportunities
Experiencia
Customer Service Support
Customer Service Support
2025 - 2026
Managed customer tickets, refunds, and enquiries end-to-end using CRM workflows. Wrote clear, professional emails and internal case notes for cross-team visibility. Used task and workflow tools to track follow-ups and meet response-time targets
Habilidades
Remote customer supportEmail/ticket handlingCRM-based workflowsDelivery investigationsLogistics coordination
Publicado en CazVid - 11 ago 2026