This is my profileContact via CazVid
Samuel
Customer Service Support
Contact
Helsingborg, Skåne, Sweden
Available on CazVid
Competencies
Remote customer supportIntermediate
Demonstrated experience with Remote customer support.
Email/ticket handlingIntermediate
Demonstrated experience with Email/ticket handling.
CRM-based workflowsIntermediate
Demonstrated experience with CRM-based workflows.
Delivery investigationsIntermediate
Demonstrated experience with Delivery investigations.
Logistics coordinationIntermediate
Demonstrated experience with Logistics coordination.
Education
Level 2 Certificate in Customer Service
Summary
Customer Service Support open to new opportunities
Experience
Customer Service Support
Customer Service Support
2025 - 2026
Managed customer tickets, refunds, and enquiries end-to-end using CRM workflows. Wrote clear, professional emails and internal case notes for cross-team visibility. Used task and workflow tools to track follow-ups and meet response-time targets
Skills
Remote customer supportEmail/ticket handlingCRM-based workflowsDelivery investigationsLogistics coordination
Published on CazVid - Aug 11, 2026