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R

Rodolfo

IT Service Desk Agent

Contacto

Ciudad Benito Juárez,Nuevo León,Mexico
Disponible en CazVid
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Competencias

Resolving network issuesIntermediate

Demonstrated experience with Resolving network issues.

Resolving software issuesIntermediate

Demonstrated experience with Resolving software issues.

Resolving hardware issuesIntermediate

Demonstrated experience with Resolving hardware issues.

Conducting auditsIntermediate

Demonstrated experience with Conducting audits.

Coaching teamsIntermediate

Demonstrated experience with Coaching teams.

Educación

BUSINESS ADMINISTRATION
UC
Completed 2026

Idiomas

enNative

Experiencia

IT SERVICE DESK AGENT

SWBC
21/07/2025 - ACTUAL

Contacting borrowers from different financial institutions regarding their loans

New Patient Intake (SALES)

DME Services
02-2025 - 05-2025

Signing up intake patients for US Medical supply/ CSR- Sales

IT Service Desk Analyst

DYOPATH
01-2024 - 12-2024

Providing support to employees of MSC / IT Help Desk Analyst

CSR SALES

SSG
08-2023 - 12-2023

Providing Customer care for customers of Backcountry.com / CSR-SALES

CSR CATERPILLAR

MAJOREL
06-2023 - 09-2024

Providing Customer care for customers of CATERPILLAR / CSR-SALES

Q.A. Analyst

ATOS Global Services
01-2022 - 04-2023

Auditing agents from different accounts / Quality Assurance Analyst

IT Help Desk Analyst

ATOS Global Services
Nov-2019 - FEB 2022

Providing support to employees of SIEMENS / IT Help Desk Analyst

Habilidades

Resolving network issuesResolving software issuesResolving hardware issuesConducting auditsCoaching teams
Publicado en CazVid - 17 may 2026
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