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Regina
Branch Manager
Contacto
Competencias
Demonstrated experience with Communicative in English and Filipino (speaking and writing).
Demonstrated experience with AutoCAD.
Demonstrated experience with Microsoft Office Applications.
Demonstrated experience with Determined and persistent.
Demonstrated experience with Works well in groups and can adapt easily.
Educación
Idiomas
Resumen
Branch Manager open to new opportunities
Experiencia
Branch Manager
Managed overall branch operations, ensuring sales growth, profitability, and operational efficiency.. Analyzed Profit & Loss (P&L) reports and monitored budgets to control costs and improve performance.. Developed and implemented operational systems and process improvements.. Managed inventory, purchasing, supplier negotiations, and cost control.. Handled business permits, regulatory compliance, and coordination with government agencies.. Led recruitment, training, scheduling, and performance management of store teams.. Prepared operational reports and business analyses to support management decisions.. Resolved customer concerns while maintaining high standards of service and operations.
Shift Supervisor
Trains, monitors and reinforces operations standard procedures to store management team and crew members.. Ensures all standards are executed according to Company policies and procedures; takes corrective actions, as appropriate.. Develop high-potential employees; identify employees' strength and weaknesses.. Doing daily, weekly, and monthly store inventory.. Implement sales strategies and marketing promotions to drive revenue growth.. Pro-actively addressing customer concerns and ensuring satisfaction in various situations.
Shift Manager (Officer-in-Charge)
Ensures and responsible for the store's profitability by driving sales growth and managing costs related to goods, inventory, labor, supplies, and expenses.. Manages all cash and media functions, and is proficient in performing all POS duties, as well as front and back-of-house tasks, including opening and closing procedures. Coordinates with the Head Office as needed.. Implement sales strategies and promotions to drive revenue growth.. Creates detailed reports on weekly, monthly and annual revenues and expenses.. Ensures that all team members and baristas are aligned with and actively demonstrate the company’s guidelines and house rules.. Takes initiative in addressing customer concerns and ensuring satisfaction in diverse situations.. Maintains consistently high standards of cleanliness throughout the store, including in the areas of store appearance, merchandise, and equipment.
Shift Supervisor (Officer-in-Charge)
Oversees all cash and media functions, demonstrating proficiency in performing all POS duties and handling both front and back-of-house tasks, including opening and closing procedures. Coordinates with the Head Office when necessary.. Generates comprehensive reports on weekly, monthly, and annual revenues and expenses.. Responsible for training and ensures all team members are aligned with and actively demonstrate the company’s guidelines and house rules.. Pro-actively addressing customer concerns and ensuring satisfaction in various situations.. Maintains consistently high standards of cleanliness throughout the store, including in the areas of store appearance, merchandise, and equipment.
Senior Custodian / Cashier
Providing good customer service and attending to customers' needs.. Efficiently handle cash and payment transactions and ensuring accuracy in order processing.. Dealing with customer feedback with a positive attitude.. Maintain cleanliness in the dining area, kitchen, and service stations, adhering to health and safety regulations.. Work collaboratively with fellow crew members to meet service goals and ensure smooth operations during peak hours.
Barista
Responsible for all-around operations like order taking, cashiering & cash handling, assisting customers.. Coordinating with Customer Service for orders and concerns, and with Logistics for dispatch of orders.. Doing daily, weekly, and monthly inventory.. Ensuring maintenance of marketing collateral and cleanliness around the store.
Part-time Service Crew
Coordinating with Customer Service for orders and concerns, and with Logistics for dispatch of orders.. Maintain cleanliness in the dining area, kitchen, and service stations, adhering to health and safety regulations.. Work collaboratively with fellow crew members to meet service goals and ensure smooth operations during peak hours.