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Regina

Branch Manager

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Mandaluyong City, National Capital Region, Philippines
Available on CazVid
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Competencies

Communicative in English and Filipino (speaking and writing)

Demonstrated experience with Communicative in English and Filipino (speaking and writing).

AutoCAD

Demonstrated experience with AutoCAD.

Microsoft Office Applications

Demonstrated experience with Microsoft Office Applications.

Determined and persistent

Demonstrated experience with Determined and persistent.

Works well in groups and can adapt easily

Demonstrated experience with Works well in groups and can adapt easily.

Education

Bachelor of Science in Industrial Technology, Civil Engineering Technology
Batangas State University – The National Engineering University (Batangas City)

Languages

EnglishCommunicative (speaking and writing)
FilipinoCommunicative (speaking and writing)

Summary

Branch Manager open to new opportunities

Experience

Branch Manager

Bluemoon Philippines
Sep 2025 - Oct 2026

Managed overall branch operations, ensuring sales growth, profitability, and operational efficiency.. Analyzed Profit & Loss (P&L) reports and monitored budgets to control costs and improve performance.. Developed and implemented operational systems and process improvements.. Managed inventory, purchasing, supplier negotiations, and cost control.. Handled business permits, regulatory compliance, and coordination with government agencies.. Led recruitment, training, scheduling, and performance management of store teams.. Prepared operational reports and business analyses to support management decisions.. Resolved customer concerns while maintaining high standards of service and operations.

Shift Supervisor

Wenphil Corporation (Wendy’s Diversion Store)
Feb 2025 - Sep 2025

Trains, monitors and reinforces operations standard procedures to store management team and crew members.. Ensures all standards are executed according to Company policies and procedures; takes corrective actions, as appropriate.. Develop high-potential employees; identify employees' strength and weaknesses.. Doing daily, weekly, and monthly store inventory.. Implement sales strategies and marketing promotions to drive revenue growth.. Pro-actively addressing customer concerns and ensuring satisfaction in various situations.

Shift Manager (Officer-in-Charge)

Seattle’s Best Coffee – Batangas Port
May 2024 - Feb 2025

Ensures and responsible for the store's profitability by driving sales growth and managing costs related to goods, inventory, labor, supplies, and expenses.. Manages all cash and media functions, and is proficient in performing all POS duties, as well as front and back-of-house tasks, including opening and closing procedures. Coordinates with the Head Office as needed.. Implement sales strategies and promotions to drive revenue growth.. Creates detailed reports on weekly, monthly and annual revenues and expenses.. Ensures that all team members and baristas are aligned with and actively demonstrate the company’s guidelines and house rules.. Takes initiative in addressing customer concerns and ensuring satisfaction in diverse situations.. Maintains consistently high standards of cleanliness throughout the store, including in the areas of store appearance, merchandise, and equipment.

Shift Supervisor (Officer-in-Charge)

Koomi Philippines – SM City Batangas
Mar 2022 - May 2024

Oversees all cash and media functions, demonstrating proficiency in performing all POS duties and handling both front and back-of-house tasks, including opening and closing procedures. Coordinates with the Head Office when necessary.. Generates comprehensive reports on weekly, monthly, and annual revenues and expenses.. Responsible for training and ensures all team members are aligned with and actively demonstrate the company’s guidelines and house rules.. Pro-actively addressing customer concerns and ensuring satisfaction in various situations.. Maintains consistently high standards of cleanliness throughout the store, including in the areas of store appearance, merchandise, and equipment.

Senior Custodian / Cashier

Jollibee – Rizal Ave. Batangas City Store
May 2020 - Dec 2021

Providing good customer service and attending to customers' needs.. Efficiently handle cash and payment transactions and ensuring accuracy in order processing.. Dealing with customer feedback with a positive attitude.. Maintain cleanliness in the dining area, kitchen, and service stations, adhering to health and safety regulations.. Work collaboratively with fellow crew members to meet service goals and ensure smooth operations during peak hours.

Barista

The Buko Bar – SM Hypermarket Batangas City
Mar 2018 - Jul 2018

Responsible for all-around operations like order taking, cashiering & cash handling, assisting customers.. Coordinating with Customer Service for orders and concerns, and with Logistics for dispatch of orders.. Doing daily, weekly, and monthly inventory.. Ensuring maintenance of marketing collateral and cleanliness around the store.

Part-time Service Crew

Goldilocks – SM City Batangas
May 2017 - Aug 2017

Coordinating with Customer Service for orders and concerns, and with Logistics for dispatch of orders.. Maintain cleanliness in the dining area, kitchen, and service stations, adhering to health and safety regulations.. Work collaboratively with fellow crew members to meet service goals and ensure smooth operations during peak hours.

Skills

Communicative in English and Filipino (speaking and writing)AutoCADMicrosoft Office ApplicationsDetermined and persistentWorks well in groups and can adapt easily
Published on CazVid - Nov 1, 2026
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