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Raymundo
Customer Service Leader with 19 years of call center experience
Video currículum
Business Administrator
I like challenges. I have work for customer service experience for 19 years and 15 years as team leader. I coach agents on how to provide a great customer service.
Contacto
Zaragoza, La Libertad, El Salvador
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceExpert
Handled customer inquiries, complaints, and support with a focus on service excellence.
Team LeadershipAdvanced
Led and coached customer service teams, fostering professional growth and performance optimization.
Coaching & TrainingAdvanced
Trained agents to deliver high-quality customer service and handle challenging situations effectively.
Communication SkillsExpert
Provided clear, empathetic communication to customers and team members, ensuring understanding and satisfaction.
Resumen
Experienced customer service specialist with 19 years in the call center industry, including 15 years in team leadership and coaching roles.
Logros Clave
- Provided customer service for nearly two decades, demonstrating extensive industry experience
- Led teams of customer service agents for 15 years, focusing on coaching and improving team performance
- Consistently engaged in challenging roles that involve mentoring staff and enhancing service quality
Habilidades
Customer ServiceTeam LeadershipCoaching & TrainingCommunication Skills
Publicado en CazVid - 2 jul 2025