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Ramon

Technical Support & Sales professional with 5+ years of diverse experience

Contacto

Santiago de los Caballeros, Santiago Province, Dominican Republic
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceExpert

Delivered high-quality customer service and effective communication in technical and sales support roles.

Technical SupportAdvanced

Resolved hardware and software issues efficiently, maintaining detailed client documentation.

Sales & NegotiationAdvanced

Conducted sales calls, promoting products and services, and consistently achieved sales targets.

Bilingual (English & Spanish)Intermediate

Communicated effectively with diverse clients, supporting technical and sales functions.

Educacion

GED Diploma

Idiomas

EnglishBilingual
SpanishBilingual

Resumen

Dedicated professional with over 5 years of experience in technical support and sales roles. Skilled in troubleshooting, customer service, and building strong client relationships, with a focus on delivering solutions and exceeding targets.

Logros Clave

  • Provided technical assistance, troubleshooting hardware and software, enhancing customer satisfaction.
  • Achieved and exceeded monthly sales targets consistently through effective communication.
  • Collaborated with team members at UNO to meet performance standards and maintain accurate documentation.

Experiencia

Technical Support Representative

United Nearshore Operations (UNO)
2013 - 2025

Provided high-quality technical assistance and troubleshooting to customers., Resolved hardware and software issues efficiently to improve user satisfaction., Maintained accurate documentation of client interactions and solutions., Collaborated with team members to achieve performance goals and...

Sales Representative

Nearshore Call Center
2008 - 2013

Conducted outbound and inbound sales calls to promote products and services., Met and exceeded monthly sales targets consistently., Built strong customer relationships through effective communication and follow-up.

Habilidades

Customer ServiceTechnical SupportSales & NegotiationBilingual (English & Spanish)
Publicado en CazVid - 17 may 2026
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