Dedicated professional with over 5 years of experience in technical support and sales roles. Skilled in troubleshooting, customer service, and building strong client relationships, with a focus on delivering solutions and exceeding targets.
Delivered high-quality customer service and effective communication in technical and sales support roles.
Resolved hardware and software issues efficiently, maintaining detailed client documentation.
Conducted sales calls, promoting products and services, and consistently achieved sales targets.
Communicated effectively with diverse clients, supporting technical and sales functions.
United Nearshore Operations (UNO)
Provided high-quality technical assistance and troubleshooting to customers., Resolved hardware and software issues efficiently to improve user satisfaction., Maintained accurate documentation of client interactions and solutions., Collaborated with team members to achieve performance goals and...
Nearshore Call Center
Conducted outbound and inbound sales calls to promote products and services., Met and exceeded monthly sales targets consistently., Built strong customer relationships through effective communication and follow-up.
GED Diploma
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