Dedicated customer service advisor experienced in multilingual support, with skills in communication, teamwork, and basic programming, seeking to leverage interpersonal and technical skills to contribute to client success.
Expertise in addressing customer needs, resolving issues, and ensuring positive experiences.
Proficient in conveying information clearly in both English and Spanish, fostering understanding.
Skilled in creating and managing documents, spreadsheets, and presentations for various tasks.
Basic knowledge of Python to support data analysis and automation tasks.
Concentrix
Assisted customers in resolving account-related inquiries.. Demonstrated excellent communication skills in both English and Spanish.. Ensured high-quality service delivery in a fast-paced environment.
High School Diploma
Industrial Engineering Student
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