Erika - Customer Service Specialist with Strong Marketing & Sales Experience

Medellin, Antioquia, ColombiaRemoteen

Developed customer relation and marketing strategies based on previous experience

Bilingual proficiency in English and Spanish for customer service roles

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer relations and marketing strategies with bilingual capabilities and social media expertise, passionate about contributing to company growth.

Video Resume

Key Achievements

Experience in social media management and virtual assistance

Skills

Customer ServiceAdvanced

Applied strategies in customer relations to enhance client satisfaction and engagement.

MarketingIntermediate

Developed and implemented marketing strategies to support company growth.

Social Media ManagementIntermediate

Managed social media platforms to increase brand visibility and customer interaction.

Bilingual Communication (ENG/ESP)Advanced

Provided bilingual customer support and virtual assistance in English and Spanish.

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