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Pebles

Contacto

Santo Domingo, Nacional, Dominican Republic
Disponible en CazVid
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Competencias

TypistIntermediate

Demonstrated experience with Typist.

Customer ServiceExpert

Demonstrated experience with Customer Service.

Spanish InterpreterExpert

Demonstrated experience with Spanish Interpreter.

Educacion

High school graduate
Renacimiento
2007 - 2008

Idiomas

English
Spanish

Resumen

Professional profile

Experiencia

Typist

Globcom
Jun 2008 - Nov 2008

Type Voicemails into text messages for a blackberry app.

Customer Service

Vimenca (Western Union)
Mar 2010 - Jun 2011

Serve clients who sent and received money from the United States.

Customer Service

ACS / Xerox (Boost Mobile/Sprint and Xerox)
Aug 2011 - Mar 2014

Assist customers located in the United States with recharging their prepaid cell phone service, and troubleshooting customers' phones when they have problems with their service.. Help them activate different prepaid plans.. Worked for Xerox as a technical support agent for printers.

Customer Service

Alorica
Jul 2014 - Mar 2015

Customer Service and Tier 1 for Verizon prepaid service, assist customers with new plans, change plans, change phone numbers, add a new line and troubleshoot customer mobile phones.

English Teacher

Ministry of Higher Education Science and Technology (MESCYT)
Jan 2016 - Nov 2017

Teach students the basics of English at the initiation of the program level A1.

Freelance

Self employed
Feb 2018 - Jun 2019

Offered different services: Private English classes, Spanish Interpretation, and Housekeeping.

Customer Service and Tier 1

Alorica
Jun 2019 - Feb 2020

Worked for Verizon pre-paid, Samsung Refrigerator, and Amazon campaigns offering customer service and troubleshooting.

Interpreter

Language Line
Aug 2020 - Jan 2021

Translate English into Spanish or Spanish into English to enable effective communication between non-bilingual people.

Case Manager

Downtown LA
Apr 2021 - Feb 2022

Receive cases through the company system, organize the cases into categories, contact the customers to receive more details regarding their cases, and fill out forms for accidents.

Prequalification Agent

Studykik
Feb 2022 - Oct 2023

Prequalify patients who were interested in participating in different clinical trials, after the patient was prequalified I transferred them to the coordinator of the clinic where the clinical trial was active.

Habilidades

TypistCustomer ServiceSpanish Interpreter
Publicado en CazVid - 11 sept 2026
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