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Sales and Customer Service Specialist with 5+ years in real estate and security

Video resume

Sales and Customer Service Specialist with 5+ years in real estate and security
Can you describe a time when you successfully managed multiple dispatch requests? What strategies did you use to prioritize them?

Contacto

Ocaña, Norte de Santander Department, Colombia
Abierto a remoto
Disponible en CazVid
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Competencias

Customer Relationship ManagementAvanzado

Utilized CRM platforms to manage client prospects and existing customer relationships.

Sales and NegotiationAvanzado

Conducted sales, lead management, and negotiation to secure contracts and retain clients.

Communication SkillsExperto

Demonstrated strong active listening, negotiation, and interpersonal communication in multiple roles.

Teaching and Educational SkillsIntermedio

Taught English classes focusing on reading comprehension and grammar for students from grades 1 to 11.

Educacion

Bachelor's Degree
University of Applied and Environmental Sciences - UDCA
Completed 2016

Idiomas

SpanishNative
EnglishAdvanced – C1

Resumen

Experienced in managing customer relationships, sales, retention, and educational roles, with proven ability to handle multiple tasks effectively.

Logros Clave

  • Managed lead generation and client conversion through CRM at STRATEGIC PROPERTIES.
  • Effectively handled customer retention and upselling of security equipment at TELEPERFORMANCE.
  • Led English language classes from grades 1 to 11, focusing on reading comprehension and grammar.

Experiencia

Sales Representative

STRATEGIC PROPERTIES
May/2022 - September/2025

Leasing agent, responsible for contacting prospects to schedule visits to rental properties, for the subsequent signing of contracts and move-ins., Lead management through CRM platform, along with inbound and outbound calls to convert prospects into new residents.

Sales and Retention Agent

TELEPERFORMANCE
February/2021 - May/2022

Security company sales and retention agent, responsible for discouraging customers willing to cancel their services and getting them to maintain their subscriptions, in addition to selling them new equipment (cameras and sensors).

Teacher

DON BOSCO SCHOOL
January/2020 - December/2020

Teacher in charge of English from grades 1 to 11, focusing on reading comprehension and grammar.

Habilidades

Customer Relationship ManagementSales and NegotiationCommunication SkillsTeaching and Educational Skills
Publicado en CazVid - 17 may 2026
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