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Oscar

Customer Service Professional with Diverse Language and Tech Support Experience

Video currículum

Oscar Alejandro Cruz Lara
Work experience and education

Contacto

Iztapalapa, Mexico City, Mexico
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Handled customer interactions in various support roles, emphasizing responsiveness and problem-solving.

Bilingual CommunicationIntermediate

Provided bilingual support in customer service and roadside assistance, facilitating effective communication.

Technical SupportBeginner

Assisted clients with technical issues, leveraging fast learning skills to adapt to new technical environments.

Leadership & AssistanceBeginner

Helped colleagues and customers, often stepping into informal leadership roles to support team efforts.

Language ProficiencyIntermediate

Self-educated in English through immersion and schooling, enabling bilingual service delivery.

Educación

Certificate
Cromack Elementary
Completed 2005
Certificate
Faulk Middle School
Completed 2008
Distinguished Diploma
BISD
Completed 2012

Resumen

Experienced in customer care, technical support, and bilingual communication, with a proven ability to learn quickly and assist diverse clients.

Logros Clave

  • Gained experience in customer service, tech support, and bilingual communication.
  • Learned English extensively in the United States and high school, enhancing language skills.
  • Demonstrated leadership through helping colleagues and customers, and quickly adapting to new roles.

Experiencia

CS Rep

Telvista
2012 - 2012

English Tutor

G-tech
2013 - 2013

Admin. Aux./Translator

CODESA
2013 - 2014

CSR Rep–Bilingual–Roadside Assistance

QUALFON
2021 - 2022

Backoffice

TechMahindra

Habilidades

Customer ServiceBilingual CommunicationTechnical SupportLeadership & AssistanceLanguage Proficiency
Publicado en CazVid - 3 jul 2025
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