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Orlando

Customer Service & Support Supervisor with 5+ years in Call Center Industry

Video resume

Atención al cliente

Customer service

Managua, Managua Department, Nicaragua

Abierto a remoto

Disponible en CazVid

Customer ServiceAdvanced

Provided support via chat, phone, and email, addressing customer needs and issues.

Technical SupportIntermediate

Troubleshot cable internet issues, assisting customers with connectivity and technical concerns.

Team SupervisionIntermediate

Supervised support staff for over 2 years, managing workload and support quality.

Back Office SupportIntermediate

Provided support and back office services in a customer service setting.

Experienced in call center customer support, technical troubleshooting, and team supervision with over 5 years in the industry.

Worked in customer service and tech support roles handling cable internet and troubleshooting.
Supervised support team for over 2 years, providing multi-channel support via chat, phone, and email.
Gained extensive experience in back office operations within customer service environments.

Customer ServiceTechnical SupportTeam SupervisionBack Office Support

Publicado en CazVid - 3 jul 2025