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Onnyher
Customer Service Associate with experience in CRM and communication tools
Contacto
Competencias
Handled customer inquiries and issues through support platforms, ensuring timely resolution.
Utilized CRM tools such as Salesforce and Pipedrive to manage customer data and interactions.
Proficient with online communication platforms like Zoom and Slack for team collaboration.
Experienced in Microsoft Office Suite and Google Workspace for documentation and presentations.
Basic understanding of managing and utilizing social media channels like Facebook, Twitter, and LinkedIn.
Educación
Idiomas
Resumen
Dedicated customer service professional experienced with a range of communication and CRM tools, committed to delivering quality support and optimizing client interactions.
Logros Clave
- Gained proficiency in customer support platforms like Zendesk and Freshdesk
- Developed expertise in using a variety of communication and collaboration tools
- Demonstrated understanding of project management software and CRM systems