This is my profileContact via CazVidOnnyher
Customer Service Associate with experience in CRM and communication tools
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Customer SupportIntermediate
Handled customer inquiries and issues through support platforms, ensuring timely resolution.
CRM SystemsIntermediate
Utilized CRM tools such as Salesforce and Pipedrive to manage customer data and interactions.
Communication ToolsIntermediate
Proficient with online communication platforms like Zoom and Slack for team collaboration.
Office ProductivityAdvanced
Experienced in Microsoft Office Suite and Google Workspace for documentation and presentations.
Social Media PlatformsBeginner
Basic understanding of managing and utilizing social media channels like Facebook, Twitter, and LinkedIn.
Education
Bachillerato superior
Escuela Normal Superior de Uraba
Completed 2021
Languages
SpanishNative
EnglishAdvantage
Summary
Dedicated customer service professional experienced with a range of communication and CRM tools, committed to delivering quality support and optimizing client interactions.
Key Achievements
- Gained proficiency in customer support platforms like Zendesk and Freshdesk
- Developed expertise in using a variety of communication and collaboration tools
- Demonstrated understanding of project management software and CRM systems
Experience
Customer Service
IQOR
20 24 - 2024
Skills
Customer SupportCRM SystemsCommunication ToolsOffice ProductivitySocial Media Platforms
Published on CazVid - Jul 3, 2025