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Nomvelo
Customer Service & Sales professional with diverse call center experience
Contacto
Competencias
Provided support and assistance to customers, ensuring their needs were addressed effectively.
Effectively communicated with clients and team members to facilitate clear information exchange.
Identified customer issues and provided timely, effective solutions in call center environments.
Engaged in insurance product sales, managing client relationships and closing policies.
Utilized research to understand customer needs and improve service delivery.
Educacion
Idiomas
Resumen
Motivated call center and sales professional with hands-on experience in customer support, insurance sales, and team collaboration. Adept at communication, problem-solving, and ensuring client satisfaction.
Logros Clave
- Handled customer inquiries and provided solutions as a Call Centre Agent at ITalk Call Centre.
- Sold insurance policies and managed client relationships as an Insurance Sales Agent at Credico.
- Developed strong communication, problem-solving, and customer service skills across roles.