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S

Stiven

Customer Service & Healthcare Support Specialist with diverse experience

Contacto

Managua, Managua Department, Nicaragua
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Delivered support and assistance to customers and members across healthcare and retail sectors.

Medical Insurance SupportIntermediate

Assisted members with medical insurance issues, benefit card accounts, and medical service charges.

Logistics & OperationsIntermediate

Managed logistics, portfolio, transport, and collection activities in a management role.

Communication & InterviewingIntermediate

Conducted interviews and provided technical support in customer service and research environments.

Educación

Advance English Course
English four call center
Completed 2020
High school diploma
Col. Rev. Boanerges Aragon Noli
Completed 2014
Student
Universidad Nacional Politécnica

Idiomas

English
Spanish

Resumen

Dedicated professional with diverse experience in healthcare support, customer service, and logistics management, committed to delivering effective assistance and solutions.

Logros Clave

  • Provided assistance to members handling medical insurance issues at DelMar Health
  • Managed portfolio, transport, and collection operations at Kuai S.A.
  • Handled customer inquiries and support across multiple roles at Addison Research, Ibex Global, and McDonald's

Experiencia

Clinical Member Services

DelMar Health
Oct. 2022 - Ago 2024

Assistance to members in problems regarding their medical insurance, Medical services charges, Member specialist search, Technical support with Benefit card accounts

Logistics Manager

Kuai S.A.
Aug. 2021 - Sep. 2022

Portfolio, transport and Collection

Customer Service

Addison Research
Maí. 2021 - May. 2021

Interviewer, Customer Service

Customer Service Agent

Ibex Global Solutions Nicaragua S.A.
Aug. 2018 - Oct. 2018

Customer Service

Cashier

Mc Donald's Nicaragua
Jan. 2017 - Sep. 2017

Cashier /Seller, Customer Service

Habilidades

Customer ServiceMedical Insurance SupportLogistics & OperationsCommunication & Interviewing
Publicado en CazVid - 3 jul 2025
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