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Customer Service & Healthcare Support Specialist with diverse experience
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Competencies
Delivered support and assistance to customers and members across healthcare and retail sectors.
Assisted members with medical insurance issues, benefit card accounts, and medical service charges.
Managed logistics, portfolio, transport, and collection activities in a management role.
Conducted interviews and provided technical support in customer service and research environments.
Education
Languages
Summary
Dedicated professional with diverse experience in healthcare support, customer service, and logistics management, committed to delivering effective assistance and solutions.
Key Achievements
- Provided assistance to members handling medical insurance issues at DelMar Health
- Managed portfolio, transport, and collection operations at Kuai S.A.
- Handled customer inquiries and support across multiple roles at Addison Research, Ibex Global, and McDonald's
Experience
Clinical Member Services
Assistance to members in problems regarding their medical insurance, Medical services charges, Member specialist search, Technical support with Benefit card accounts
Logistics Manager
Portfolio, transport and Collection
Customer Service
Interviewer, Customer Service
Customer Service Agent
Customer Service
Cashier
Cashier /Seller, Customer Service