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Mike
QA Manager/Project Manager with extensive call center experience
Video resume
QA Manager/ Project Manager
I am a detailed oriented person with strong organizational skills. I am able to handle multiple tasks simultaneously with a high degree of accuracy. I am always willing to go the extra mile to achieve my goals in a professional and timely manner.
Contacto
Hermosillo, Sonora, Mexico
Abierto a remoto
Disponible en CazVid
Competencias
Quality AssuranceAdvanced
Ensured quality standards and process improvements within call center operations.
Project ManagementIntermediate
Managed multiple projects and tasks, maintaining a focus on timely delivery.
Organizational SkillsAdvanced
Implemented efficient organizational strategies to handle multiple responsibilities.
CommunicationExpert
Liaised effectively with team members and stakeholders to meet objectives.
Resumen
Experienced in call center operations with roles ranging from CSR to QA and Project Manager, skilled in quality assurance, team leadership, and multitasking.
Logros Clave
- Progressed from CSR to QA Manager and Project Manager, demonstrating role advancement
- Handled multiple tasks simultaneously, ensuring accurate and timely goal achievement
- Developed strong organizational skills and attention to detail in call center operations
Habilidades
Quality AssuranceProject ManagementOrganizational SkillsCommunication
Publicado en CazVid - 3 jul 2025