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Mike
QA Manager/Project Manager with extensive call center experience
Video resume
QA Manager/ Project Manager
I am a detailed oriented person with strong organizational skills. I am able to handle multiple tasks simultaneously with a high degree of accuracy. I am always willing to go the extra mile to achieve my goals in a professional and timely manner.
Contact
Hermosillo, Sonora, Mexico
Open to remote
Available on CazVid
Competencies
Quality AssuranceAdvanced
Ensured quality standards and process improvements within call center operations.
Project ManagementIntermediate
Managed multiple projects and tasks, maintaining a focus on timely delivery.
Organizational SkillsAdvanced
Implemented efficient organizational strategies to handle multiple responsibilities.
CommunicationExpert
Liaised effectively with team members and stakeholders to meet objectives.
Summary
Experienced in call center operations with roles ranging from CSR to QA and Project Manager, skilled in quality assurance, team leadership, and multitasking.
Key Achievements
- Progressed from CSR to QA Manager and Project Manager, demonstrating role advancement
- Handled multiple tasks simultaneously, ensuring accurate and timely goal achievement
- Developed strong organizational skills and attention to detail in call center operations
Skills
Quality AssuranceProject ManagementOrganizational SkillsCommunication
Published on CazVid - Jul 3, 2025