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mbalenhle

Customer Service and Sales Agent at CCI

Contacto

Durban, KwaZulu-Natal, South Africa
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Skilled in addressing customer needs, resolving complaints, and ensuring positive client experiences.

Sales & PromotionIntermediate

Experienced in inbound sales, product promotion, and customer engagement to drive revenue.

Teaching & Child DevelopmentIntermediate

Capable of fostering early childhood learning through engaging activities and basic caregiving.

CommunicationAdvanced

Effective in conveying information clearly and empathetically across diverse settings.

Educación

LEVEL/NCV 4
UMGUNGUNDLOVU TVET PLESSISLEAR COLLEGE

Idiomas

ENGLISHREAD - WRITE
ISIZULUREAD - WRITE

Resumen

Dedicated professional with experience in customer service, brand promotion, and early childhood education. Skilled in engagement, communication, and facilitating positive experiences for clients and children alike.

Logros Clave

  • Assisted customers with insurance inquiries, policy changes, and renewals, enhancing customer satisfaction.
  • Promoted Tymebank as a Brand Ambassador, increasing customer engagement and product awareness.
  • Supported children’s early education development in literacy and numeracy as an Assistant Teacher.

Experiencia

CUSTOMER SERVICE AND SALES AGENT

CCI
2023 - 2023

assisting customers with they insurance: Making changes. Query Payment. Inbound Sales and Renewals. Retention. Complaints

BRAND AMBASSADOR

EDGEFIELD MARKETING
2023 - 2024

Promoting tymebank to people or customers in retail stores. Assisting customers to receive their income in the cards etc

Assistant Teacher

SUNPARK LEARNING CENTER
2024 - 2025

Teaching children from 6 months to 6 years to learn how to: Count, Write, Read. Changing nappies and feeding them

Habilidades

Customer ServiceSales & PromotionTeaching & Child DevelopmentCommunication
Publicado en CazVid - 21 jul 2026
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