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mbalenhle
Customer Service and Sales Agent at CCI
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Competencies
Skilled in addressing customer needs, resolving complaints, and ensuring positive client experiences.
Experienced in inbound sales, product promotion, and customer engagement to drive revenue.
Capable of fostering early childhood learning through engaging activities and basic caregiving.
Effective in conveying information clearly and empathetically across diverse settings.
Education
Languages
Summary
Dedicated professional with experience in customer service, brand promotion, and early childhood education. Skilled in engagement, communication, and facilitating positive experiences for clients and children alike.
Key Achievements
- Assisted customers with insurance inquiries, policy changes, and renewals, enhancing customer satisfaction.
- Promoted Tymebank as a Brand Ambassador, increasing customer engagement and product awareness.
- Supported children’s early education development in literacy and numeracy as an Assistant Teacher.
Experience
CUSTOMER SERVICE AND SALES AGENT
assisting customers with they insurance: Making changes. Query Payment. Inbound Sales and Renewals. Retention. Complaints
BRAND AMBASSADOR
Promoting tymebank to people or customers in retail stores. Assisting customers to receive their income in the cards etc
Assistant Teacher
Teaching children from 6 months to 6 years to learn how to: Count, Write, Read. Changing nappies and feeding them