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Mathapelo

Customer Service & Sales Specialist with 5+ years in FMCG

Video resume

Customer Service & Sales Specialist with 5+ years in FMCG
The individual demonstrates strong organizational skills and effective time management by planning daily tasks and ensuring timely completion of responsibilities, including paperwork and customer orders.

Contacto

Johannesburg, Gauteng, South Africa
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Provided effective communication and tailored solutions to meet customer needs in FMCG sales settings.

Sales & NegotiationAdvanced

Developed strategies to overcome product ordering system challenges and improve sales performance.

Time Management & OrganizationAdvanced

Planned daily tasks, managed paperwork, and ensured timely completion of responsibilities.

Problem SolvingIntermediate

Proposed innovative solutions like smaller containers and workaround for automated ordering system issues.

Educacion

Level 4
Peter Lengene ABET School
Completed 2013
Security (EDC & B + PSIRA)
Pandelani Security Services
Completed 2024

Idiomas

English
Sesotho
Tswana
IsiZulu

Resumen

A dedicated sales agent with over 5 years of experience in FMCG, specializing in customer service, product sales, and problem-solving. Skilled in strategizing to meet sales targets and improve customer satisfaction through innovative solutions and efficient time management.

Logros Clave

  • Innovatively introduced smaller detergent containers, boosting sales and accommodating price-sensitive customers in Johannesburg.
  • Researched and addressed customer needs, proposing solutions that led to smoother product sales operations.
  • Demonstrated effective time management and organizational skills through daily planning and precise task execution.

Habilidades

Customer ServiceSales & NegotiationTime Management & OrganizationProblem Solving
Publicado en CazVid - 17 may 2026
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