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Mathapelo
Customer Service & Sales Specialist with 5+ years in FMCG
Video resume
Customer Service & Sales Specialist with 5+ years in FMCG
The individual demonstrates strong organizational skills and effective time management by planning daily tasks and ensuring timely completion of responsibilities, including paperwork and customer orders.
Contact
Johannesburg, Gauteng, South Africa
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided effective communication and tailored solutions to meet customer needs in FMCG sales settings.
Sales & NegotiationAdvanced
Developed strategies to overcome product ordering system challenges and improve sales performance.
Time Management & OrganizationAdvanced
Planned daily tasks, managed paperwork, and ensured timely completion of responsibilities.
Problem SolvingIntermediate
Proposed innovative solutions like smaller containers and workaround for automated ordering system issues.
Education
Level 4
Peter Lengene ABET School
Completed 2013
Security (EDC & B + PSIRA)
Pandelani Security Services
Completed 2024
Languages
English
Sesotho
Tswana
IsiZulu
Summary
A dedicated sales agent with over 5 years of experience in FMCG, specializing in customer service, product sales, and problem-solving. Skilled in strategizing to meet sales targets and improve customer satisfaction through innovative solutions and efficient time management.
Key Achievements
- Innovatively introduced smaller detergent containers, boosting sales and accommodating price-sensitive customers in Johannesburg.
- Researched and addressed customer needs, proposing solutions that led to smoother product sales operations.
- Demonstrated effective time management and organizational skills through daily planning and precise task execution.
Skills
Customer ServiceSales & NegotiationTime Management & OrganizationProblem Solving
Published on CazVid - May 17, 2026