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Mary
Customer Service & Support Specialist with Bilingual Communication Skills
Video resume
Bilingual customer service representative
My job is to work as a customer service agent, I love people, I am very friendly, love dogs and outdoors. I am ready to work.
Contacto
San José, San José, Costa Rica
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided technical support and retention services, ensuring customer satisfaction and issue resolution.
Bilingual CommunicationAdvanced
Utilized bilingual skills to communicate effectively with diverse customer base.
Chat SupportIntermediate
Handled live chat interactions, facilitating prompt and helpful responses to customer inquiries.
Interpersonal SkillsAdvanced
Displayed friendly, competitive attitude and eagerness to assist, building rapport with clients.
Resumen
Bilingual customer service agent with experience in technical support, retention, and chat support, dedicated to delivering friendly and effective assistance.
Logros Clave
- Progressed from technical support to retention and chat support roles, demonstrating adaptability.
- Developed bilingual communication capabilities, effectively serving customers in both Spanish and English.
- Displayed friendliness, competitiveness, and readiness to engage with clients proactively.
Habilidades
Customer ServiceBilingual CommunicationChat SupportInterpersonal Skills
Publicado en CazVid - 3 jul 2025