This is my profileContact via CazVid
Mary
Customer Service & Support Specialist with Bilingual Communication Skills
Video resume
Bilingual customer service representative
My job is to work as a customer service agent, I love people, I am very friendly, love dogs and outdoors. I am ready to work.
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided technical support and retention services, ensuring customer satisfaction and issue resolution.
Bilingual CommunicationAdvanced
Utilized bilingual skills to communicate effectively with diverse customer base.
Chat SupportIntermediate
Handled live chat interactions, facilitating prompt and helpful responses to customer inquiries.
Interpersonal SkillsAdvanced
Displayed friendly, competitive attitude and eagerness to assist, building rapport with clients.
Summary
Bilingual customer service agent with experience in technical support, retention, and chat support, dedicated to delivering friendly and effective assistance.
Key Achievements
- Progressed from technical support to retention and chat support roles, demonstrating adaptability.
- Developed bilingual communication capabilities, effectively serving customers in both Spanish and English.
- Displayed friendliness, competitiveness, and readiness to engage with clients proactively.
Skills
Customer ServiceBilingual CommunicationChat SupportInterpersonal Skills
Published on CazVid - Jul 3, 2025