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Marina

Customer Service & Guest Relations with 7 years in Hospitality and Cruise Industry

Video resume

Virtual assistant vacancy

I have 7 years experience of customer service. 2 years as spa manager in a beauty salon and also 5 years as guest service manager in cruise line.

Contacto

Aguascalientes, Aguascalientes, Mexico

Abierto a remoto

Disponible en CazVid

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Competencias

Customer ServiceExpert

Handled diverse customer interactions, ensuring quality service and client satisfaction

Hospitality ManagementAdvanced

Oversaw spa operations and guest experiences, improving service standards

Organizational SkillsAdvanced

Demonstrated discipline and organization in managing multiple responsibilities

Multicultural CommunicationIntermediate

Communicated effectively with diverse clients and teams across different countries

Resumen

Experienced in customer service, hospitality management, and guest relations with over 7 years in the industry, seeking virtual assistant opportunities.

Logros Clave

Managed guest services for cruise line over five years, ensuring high customer satisfaction
Served as spa manager for two years, overseeing operations at a beauty salon
Accumulated seven years of comprehensive customer service experience across different industries

Habilidades

Customer ServiceHospitality ManagementOrganizational SkillsMulticultural Communication

Publicado en CazVid - 3 jul 2025

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