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Marina
Customer Service & Guest Relations with 7 years in Hospitality and Cruise Industry
Video resume
Virtual assistant vacancy
I have 7 years experience of customer service. 2 years as spa manager in a beauty salon and also 5 years as guest service manager in cruise line.
Contact
Aguascalientes, Aguascalientes, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Handled diverse customer interactions, ensuring quality service and client satisfaction
Hospitality ManagementAdvanced
Oversaw spa operations and guest experiences, improving service standards
Organizational SkillsAdvanced
Demonstrated discipline and organization in managing multiple responsibilities
Multicultural CommunicationIntermediate
Communicated effectively with diverse clients and teams across different countries
Summary
Experienced in customer service, hospitality management, and guest relations with over 7 years in the industry, seeking virtual assistant opportunities.
Key Achievements
- Managed guest services for cruise line over five years, ensuring high customer satisfaction
- Served as spa manager for two years, overseeing operations at a beauty salon
- Accumulated seven years of comprehensive customer service experience across different industries
Skills
Customer ServiceHospitality ManagementOrganizational SkillsMulticultural Communication
Published on CazVid - Jul 3, 2025