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María
Customer Service Supervisor with diverse experience in client support and interpretation
Contacto
Bogotá, Bogota D.C., Colombia
Disponible en CazVid
Competencias
Customer SupportIntermediate
Provided client support in call center environments, addressing customer inquiries and issues.
Team SupervisionIntermediate
Supervised team members at Concentrix, overseeing daily operations and quality standards.
Medical InterpretationBeginner
Assisted in medical communication as an interpreter, facilitating language assistance for healthcare providers.
Communication SkillsAdvanced
Utilized strong communication abilities across customer service, supervision, and interpretation roles.
Educación
Dumbo New Generation School
Completed 2010
Mixed School of Modern Integration
Completed 2016
Comprehensive beauty
Beauty Academy Talents
2017
Idiomas
EnglishHigh level
Resumen
Customer service and support professional with supervisory and interpretation experience, skilled in client communication, team leadership, and language assistance.
Logros Clave
- Progressed from Customer Service Agent to Supervisor - SME at Concentrix demonstrating career advancement.
- Gained experience in medical interpretation at ICC BPO, expanding language and communication skills.
- Held roles requiring client support, supervision, and specialized interpretation functions.
Experiencia
Customer Service Agent
Concentrix
2020 - 2021
Supervisor - SME
Concentrix
2021 - 2024
Medical interpreter
ICC BPO
2025
Habilidades
Customer SupportTeam SupervisionMedical InterpretationCommunication Skills
Publicado en CazVid - 3 jul 2025