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Luis

Customer Service & Education professional with 42 years of experience

Video resume

Luis Torres
Experiencia en atención al cliente, call center y educación

Contacto

San José, San José, Costa Rica
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Provided customer support via phone and email, handling complaints with empathy and resolution strategies.

Educational DesignIntermediate

Designed lessons and created materials to enhance learning experiences.

Soft SkillsAdvanced

Utilized skills like empathy, teamwork, and problem-solving in various roles.

CommunicationAdvanced

Provided clear, empathetic communication in customer support and educational settings.

Educacion

MASTER'S DEGREE IN EDUCATIONAL ADMINISTRATION
Universidad San Isidro Labrador
Completed 2013
BACHELOR'S DEGREE IN EDUCATIONAL ADMINISTRATION
Universidad San Isidro Labrador
Completed 2012
BACHELOR'S DEGREE IN EDUCATIONAL SCIENCES WITH AN EMPHASIS ON TEACHING ENGLISH
Universidad San Isidro Labrador
Completed 2011
UNDERGRADUATE DEGREE IN EDUCATIONAL SCIENCES WITH AN EMPHASIS ON TEACHING ENGLISH AS A SECOND LANGUAGE
Universidad San Isidro Labrador
Completed 2010
UNDERGRADUATE DEGREE IN ENGLISH TEACHING
Universidad Latina
Completed 2004
HIGH SCHOOL DIPLOMA
Liceo San Pedro
Completed 2000

Idiomas

Englishintermedio

Resumen

Experienced customer service and education professional with over four decades of providing empathetic support, designing engaging learning environments, and resolving client issues effectively.

Logros Clave

  • Provided empathetic and patient support to students, parents, and customers.
  • Designed dynamic lessons and engaging educational materials.
  • Handled customer complaints effectively, ensuring client satisfaction.

Experiencia

M.SC. in education

M.E.P. Escuela San Pedrito
Jul 2002 - Present

I provide empathetic and patient support to students and parents., I design dynamic lessons and create engaging materials to enhance learning.

CUSTOMER SERVICE

SYKES
Jan 2007 - Aug 2007

I provided customer support via phone and email (U.S. market)., I handled user complaints with empathy and effective problem-solving strategies.

Habilidades

Customer ServiceEducational DesignSoft SkillsCommunication
Publicado en CazVid - 3 jul 2025
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