CazVid - Video Resumes That Work
CazVidEste es mi perfil
ENES
Contactar via CazVid

Este perfil está escrito en inglés

L

Luis

Sales Travel Advisor at Alorica

Contacto

Cali, Valle del Cauca Department, Colombia
Disponible en CazVid
Contactar via CazVid

Competencias

Customer ServiceExpert

Exceptional ability to address client needs, ensuring satisfaction and fostering loyalty.

Communication SkillsAdvanced

Proficient in engaging clients and colleagues effectively in both English and Spanish.

Sales DevelopmentIntermediate

Skilled in engaging prospects and guiding them through the sales process.

AdaptabilityAdvanced

Able to thrive in dynamic environments, managing multiple roles efficiently.

Organizational SkillsIntermediate

Capable of managing schedules, reports, and logistics to ensure smooth operations.

Educacion

High School Diploma
Instituto Colombia
Completed Finished

Idiomas

EnglishC2
SpanishNative

Resumen

Dynamic professional with extensive experience in customer service, sales, and travel planning. Skilled in building relationships, guiding clients, and managing diverse responsibilities across multiple industries. Bilingual communication enhances client engagement and satisfaction.

Logros Clave

  • Built strong client relationships, ensuring repeat bookings and high customer satisfaction.
  • Managed diverse travel arrangements, optimizing client experiences in a fast-paced environment.
  • Guided potential buyers effectively, leading to increased engagement and successful connections with agents.
  • Streamlined booking processes, enhancing efficiency and trustworthiness of service delivery.
  • Provided bilingual support, improving communication with diverse clientele.

Experiencia

Sales travel advisor

Alorica
Mar/2025 - current

Assist clients with hotel room reservations, ensuring a smooth and trustworthy booking experience., Build strong relationships with clients, ensuring each one feels valued and supported throughout the reservation process., Represent the brand with professionalism and integrity, contributing to a positive company reputation and encouraging repeat business., Provide clear, accurate, and customized accommodation recommendations tailored to clients’ needs., Recognized as a dependable partner for clients seeking efficient and trustworthy booking services.

Sales development representative (SDR)

Foundever
Apr/2024 - Mar/2025

Engage with potential homebuyers interested in purchasing properties., Oversee the initial stages of the buying journey, guiding potential buyers until they are connected with the real estate agent.

Executive assistant

TSO Mobile
Jan/2024 - Mar/2024

Managing executive requests, travel arrangements, and preparing reports and presentations., Organizing events and controlling budgets to ensure smooth operations., Handling documents meticulously and ensuring compliance with company policies., Championing staff development and fostering a culture of excellence and growth.

Teammate Wise

Taskus
Aug/2023 - Jan/2024

Helping individuals find efficient and cost-effective solutions for sending money abroad., Engaging with customers through email and phone, providing expert guidance.

Interim IT Specialist

Taskus
Mar - Apr/2023

Apply skills and knowledge to assist the IT team effectively., Showcase flexibility and commitment to the company's success.

Travel Counselor

CWT
Oct/2022 - Jul/2023

Efficiently booking flights and managing client itineraries., Addressing inquiries via email and phone, ensuring client satisfaction.

Bilingual Agent

Teleperformance
Aug/2022 - Oct/2022

Managing sales and customer service inquiries for security systems., Troubleshooting concerns and processing claims or requests for technical assistance.

Bilingual Associate

Alorica Colombia
Feb/2022 - Aug/2022

Maintaining customer accounts and recording account information., Assisting customers with placing orders, fulfilling refunds, and handling exchanges.

Crew member

Sitel Colombia
Aug/2020 - Feb/2022

Prioritizing customer satisfaction and fostering loyalty.

Oportun
Apr/2020 - Aug/2020

Cultivating enduring customer relationships through exceptional communication and negotiation skills., Helping individuals navigate their financial responsibilities.

Habilidades

Customer ServiceCommunication SkillsSales DevelopmentAdaptabilityOrganizational Skills
Publicado en CazVid - 2 jun 2026
Ver más candidatos en CaliIn English
  1. Inicio
  2. /Contratar en Colombia
  3. /Cali
  4. /Luis
Contactar a Luis