Luis - Sales Travel Advisor at Alorica

Exceptional ability to address client needs, ensuring satisfaction and fostering loyalty.

Proficient in engaging clients and colleagues effectively in both English and Spanish.

Skilled in engaging prospects and guiding them through the sales process.

Able to thrive in dynamic environments, managing multiple roles efficiently.

Capable of managing schedules, reports, and logistics to ensure smooth operations.

Assist clients with hotel room reservations, ensuring a smooth and trustworthy booking experience., Build strong relationships with clients, ensuring each one feels valued and supported throughout the reservation process., Represent the brand with professionalism and integrity, contributing to a positive company reputation and encouraging repeat business., Provide clear, accurate, and customized accommodation recommendations tailored to clients’ needs., Recognized as a dependable partner for clients seeking efficient and trustworthy booking services.

Engage with potential homebuyers interested in purchasing properties., Oversee the initial stages of the buying journey, guiding potential buyers until they are connected with the real estate agent.

Managing executive requests, travel arrangements, and preparing reports and presentations., Organizing events and controlling budgets to ensure smooth operations., Handling documents meticulously and ensuring compliance with company policies., Championing staff development and fostering a culture of excellence and growth.

Helping individuals find efficient and cost-effective solutions for sending money abroad., Engaging with customers through email and phone, providing expert guidance.

Apply skills and knowledge to assist the IT team effectively., Showcase flexibility and commitment to the company's success.

Efficiently booking flights and managing client itineraries., Addressing inquiries via email and phone, ensuring client satisfaction.

Managing sales and customer service inquiries for security systems., Troubleshooting concerns and processing claims or requests for technical assistance.

Maintaining customer accounts and recording account information., Assisting customers with placing orders, fulfilling refunds, and handling exchanges.

Prioritizing customer satisfaction and fostering loyalty.

Cultivating enduring customer relationships through exceptional communication and negotiation skills., Helping individuals navigate their financial responsibilities.