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Lourdes
Customer Service
Contacto
Competencias
Demonstrated experience with Leadership Skills.
Demonstrated experience with English Communication.
Demonstrated experience with Spanish Communication.
Demonstrated experience with Bargaining Skills.
Educación
Idiomas
Experiencia
Customer Service
Providing support for customers via phone and email, Leading a group of 28 agents to reach goals and metrics through feedback, coaching, and results.
Customer Service
Providing customer support via phone and email for LYFT.
Payment Processor
Consolidation and relieve of debts with banks for clients through payment arrangements.
Collections
Processing payments and solving debts for the energy company., Helping people with payment arrangements and assistance programs.
Customer Services for Travel Agencies
Making reservations for Royal Caribbean International with travel agencies., Assisting direct guests with inquiries for their future cruise or vacation.