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Lerato

Customer Service & Management with 3+ years in Retail Industry

Contacto

Johannesburg, Gauteng, South Africa
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Provided customer interaction, active listening, and effective communication to ensure satisfaction.

Team LeadershipIntermediate

Supported supervisory roles, demonstrated teamwork, and trustworthiness in retail operations.

Time ManagementIntermediate

Managed multiple responsibilities including customer queries and cashier duties efficiently.

Technical SkillsIntermediate

Utilized computer skills for transactions and managing customer service tasks.

Educacion

Matric
Mandisa Shiceka
Completed 2008

Idiomas

Setswana
Sesotho
Sepedi
Afrikaans
isiXhosa
isiZulu
English

Resumen

Experienced in customer interaction, cashier operations, and team support within retail environments, focusing on service quality and task management.

Logros Clave

  • Assisted customers at till point for payment and inquiries, ensuring smooth transactions.
  • Relieved supervisor and handled customer complaints, enhancing service quality.
  • Managed multiple tasks such as bill payments, gift cards, and account payments at Woolworths foods.

Experiencia

Site Supervisor, Cashier, Customer Service Agent

Woolworths foods
Oct 2013 - Mar 2023

Wil assist customers at till point for payment of items,bill payments,gift card, account payments, also relieving supervisor and customer queries on complaints, product knowledge, customer satisfaction, quality service,values and speed ques

Habilidades

Customer ServiceTeam LeadershipTime ManagementTechnical Skills
Publicado en CazVid - 17 may 2026
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