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Customer Service & Management with 3+ years in Retail Industry
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Competencies
Provided customer interaction, active listening, and effective communication to ensure satisfaction.
Supported supervisory roles, demonstrated teamwork, and trustworthiness in retail operations.
Managed multiple responsibilities including customer queries and cashier duties efficiently.
Utilized computer skills for transactions and managing customer service tasks.
Education
Languages
Summary
Experienced in customer interaction, cashier operations, and team support within retail environments, focusing on service quality and task management.
Key Achievements
- Assisted customers at till point for payment and inquiries, ensuring smooth transactions.
- Relieved supervisor and handled customer complaints, enhancing service quality.
- Managed multiple tasks such as bill payments, gift cards, and account payments at Woolworths foods.
Experience
Site Supervisor, Cashier, Customer Service Agent
Wil assist customers at till point for payment of items,bill payments,gift card, account payments, also relieving supervisor and customer queries on complaints, product knowledge, customer satisfaction, quality service,values and speed ques