Experienced in customer service, technical support, training, and advisory roles across diverse industries.
Delivered comprehensive customer support across various roles, maintaining high satisfaction levels.
Supported technical issues related to internet security and software, ensuring effective solutions.
Developed and conducted training sessions for team members and peers, enhancing team capabilities.
Provided financial counseling and security assurance, advising clients on best practices.
CONCENTRIX (FORMERLY STREAM BERMUDA & CONVERGYS)
Primary Education
Secondary Education
High School Diploma
Higher Education
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Utilized basic Microsoft Office tools and English communication skills in daily tasks.