Julio - Data Analyst with 5 years of experience in financial services

Applied statistical analysis and data interpretation to support business insights.

Created dashboards and visual reports using tools like Tableau and Power BI.

Managed large databases and executed complex queries for data retrieval and manipulation.

Utilized advanced Excel functions and pivot tables for data analysis and reporting.

Provide support for the ‘Shop Four Seasons’ Customer Service Team, Clarify any doubt the team may have regarding the questions and requests received from the customers, Support the designation of daily duties, Help organize schedules to ensure the whole service window is covered.

Provide support and assistance for the ‘ClassWallet’ users; a platform that connects families, teachers and schools with service providers on areas related to educational support and facilities improvement.

Customer service Agent for Cash App, a financial institution that operates mostly in the United States, offering services as a prepaid debit card and a digital Bank Account to receive and send funds.