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Khristhian
Customer Service Specialist with experience in CRM and multitasking
Video resume
Customer Service Specialist with experience in CRM and multitasking
Can you describe a time when you successfully managed multiple dispatch requests? What strategies did you use to prioritize them?
Contacto
Tegucigalpa, Francisco Morazán Department, Honduras
Disponible en CazVid
Competencias
MS Office SuiteAvanzado
Utilized Word, Excel, PowerPoint, and Outlook to prepare documents, manage data, and communicate effectively.
Customer Relationship Management (CRM)Intermedio
Kept detailed records of customer interactions and managed customer issues using CRM platforms.
Technical Support ToolsIntermedio
Supported customer service activities with Zendesk, Helpshift, Salesforce, and Fountain.
Content TranslationIntermedio
Applied advanced knowledge in translating texts in a professional context.
Educacion
Bachelor's Degree
UNAH
Completed 2020
Idiomas
EnglishC1 Level
SpanishNative
Resumen
Experienced in managing customer interactions and using multiple technical tools to enhance service quality.
Logros Clave
- Maintained detailed customer interaction records using CRM systems.
- Proficient in managing multiple dispatch requests simultaneously.
- Developed skills in using a variety of technical tools including Zendesk, Salesforce, and Shopify.
Experiencia
Customer Service
Partner Hero
March 2023 - October 2023
Keeping detailed records of customers interactions, issues, and resolutions in a customer relationship management (CRM) system.
Habilidades
MS Office SuiteCustomer Relationship Management (CRM)Technical Support ToolsContent Translation
Publicado en CazVid - 17 may 2026