Khristhian

Customer Service Specialist with experience in CRM and multitasking

Video resume

Customer Service Specialist with experience in CRM and multitasking

Can you describe a time when you successfully managed multiple dispatch requests? What strategies did you use to prioritize them?

Tegucigalpa, Francisco Morazán Department, Honduras

Available on CazVid

MS Office SuiteAvanzado

Utilized Word, Excel, PowerPoint, and Outlook to prepare documents, manage data, and communicate effectively.

Customer Relationship Management (CRM)Intermedio

Kept detailed records of customer interactions and managed customer issues using CRM platforms.

Technical Support ToolsIntermedio

Supported customer service activities with Zendesk, Helpshift, Salesforce, and Fountain.

Content TranslationIntermedio

Applied advanced knowledge in translating texts in a professional context.

Bachelor's Degree

UNAH

Completed 2020

EnglishC1 Level

SpanishNative

Experienced in managing customer interactions and using multiple technical tools to enhance service quality.

Maintained detailed customer interaction records using CRM systems.
Proficient in managing multiple dispatch requests simultaneously.
Developed skills in using a variety of technical tools including Zendesk, Salesforce, and Shopify.

Partner Hero

March 2023 - October 2023

Keeping detailed records of customers interactions, issues, and resolutions in a customer relationship management (CRM) system.

MS Office SuiteCustomer Relationship Management (CRM)Technical Support ToolsContent Translation

Published on CazVid - May 17, 2026