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Keily

Customer Service & Virtual Assistance with 7 years experience

Video resume

Virtual assistant

I would like to work as a virtual assistant, I've been working with customer service for the last 7 years, I worked as a translator with tourism, I've been working as a bilingual agent on a call center, taking calls, making outbound calls , replying to emails and more. Also, I have a bilingual diploma.

Contacto

Valledupar, Cesar, Colombia

Abierto a remoto

Disponible en CazVid

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Competencias

Customer ServiceExpert

Provided customer support through calls and emails, ensuring client satisfaction.

Communication & TranslationAdvanced

Translated tourism content and handled bilingual communication effectively.

Call Center OperationsAdvanced

Managed inbound and outbound calls, demonstrating proficiency in call handling and outreach.

Scheduling & OrganizationIntermediate

Made schedules and managed appointments proactively in customer service settings.

Resumen

Experienced in customer service, bilingual communication, and scheduling, seeking virtual assistant role.

Logros Clave

Worked as a bilingual call center agent handling inbound and outbound calls
Experience translating tourism-related content, enhancing communication skills
Managed scheduling tasks proactively in customer service roles

Habilidades

Customer ServiceCommunication & TranslationCall Center OperationsScheduling & Organization

Publicado en CazVid - 3 jul 2025

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