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Keily
Customer Service & Virtual Assistance with 7 years experience
Video resume
Virtual assistant
I would like to work as a virtual assistant, I've been working with customer service for the last 7 years, I worked as a translator with tourism, I've been working as a bilingual agent on a call center, taking calls, making outbound calls , replying to emails and more. Also, I have a bilingual diploma.
Contact
Valledupar, Cesar, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided customer support through calls and emails, ensuring client satisfaction.
Communication & TranslationAdvanced
Translated tourism content and handled bilingual communication effectively.
Call Center OperationsAdvanced
Managed inbound and outbound calls, demonstrating proficiency in call handling and outreach.
Scheduling & OrganizationIntermediate
Made schedules and managed appointments proactively in customer service settings.
Summary
Experienced in customer service, bilingual communication, and scheduling, seeking virtual assistant role.
Key Achievements
- Worked as a bilingual call center agent handling inbound and outbound calls
- Experience translating tourism-related content, enhancing communication skills
- Managed scheduling tasks proactively in customer service roles
Skills
Customer ServiceCommunication & TranslationCall Center OperationsScheduling & Organization
Published on CazVid - Jul 3, 2025