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Karma
Customer Service Agent with 5 years in Tech Support & Interpretation
Video resume
Costumer service agent
I'm looking for a position on tech support, collections, interpretation or costumer service i have 5 years experience as well as a B2 in English and native spanish speaker, i also have an IC3 digital literacy certificationnI consider myself proactive, dedicated and ready to solve any issue and he the best in my field.
Contacto
Heredia, Heredia, Costa Rica
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided support and assistance to customers, ensuring satisfaction and issue resolution.
Technical SupportIntermediate
Assisted clients with technical issues related to products and services in a support role.
InterpretationIntermediate
Facilitated communication between English and Spanish speakers in professional contexts.
Digital LiteracyIntermediate
Applied digital literacy skills gained via IC3 certification in day-to-day technical and customer service tasks.
CommunicationAdvanced
Efficiently conveyed information in bilingual settings, ensuring clear understanding.
Resumen
Bilingual customer service professional with 5 years of experience in technical support, interpretation, and customer service, holding IC3 certification and a B2 English level.
Logros Clave
- Accumulated 5 years of experience in customer service, technical support, and interpretation.
- Certified with IC3 digital literacy and bilingual proficiency (English B2, native Spanish).
- Demonstrated proactive approach, consistently resolving diverse customer issues.
Habilidades
Customer ServiceTechnical SupportInterpretationDigital LiteracyCommunication
Publicado en CazVid - 3 jul 2025