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Karma
Customer Service Agent with 5 years in Tech Support & Interpretation
Video resume
Costumer service agent
I'm looking for a position on tech support, collections, interpretation or costumer service i have 5 years experience as well as a B2 in English and native spanish speaker, i also have an IC3 digital literacy certificationnI consider myself proactive, dedicated and ready to solve any issue and he the best in my field.
Contact
Heredia, Heredia, Costa Rica
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers, ensuring satisfaction and issue resolution.
Technical SupportIntermediate
Assisted clients with technical issues related to products and services in a support role.
InterpretationIntermediate
Facilitated communication between English and Spanish speakers in professional contexts.
Digital LiteracyIntermediate
Applied digital literacy skills gained via IC3 certification in day-to-day technical and customer service tasks.
CommunicationAdvanced
Efficiently conveyed information in bilingual settings, ensuring clear understanding.
Summary
Bilingual customer service professional with 5 years of experience in technical support, interpretation, and customer service, holding IC3 certification and a B2 English level.
Key Achievements
- Accumulated 5 years of experience in customer service, technical support, and interpretation.
- Certified with IC3 digital literacy and bilingual proficiency (English B2, native Spanish).
- Demonstrated proactive approach, consistently resolving diverse customer issues.
Skills
Customer ServiceTechnical SupportInterpretationDigital LiteracyCommunication
Published on CazVid - Jul 3, 2025