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Customer Support Specialist with 5+ years of technical and sales experience
Delivered customer support and sales via phone, email, and in person, ensuring high customer satisfaction.
Provided assistance related to Microsoft products, troubleshooting, and resolving technical issues.
Managed appointments, office tasks, and administrative functions to improve workflow and efficiency.
Applied digital marketing skills in sales and communication strategies for client engagement.
Experienced in technical support, customer service, and administrative roles, with strong skills in scheduling, communication, and digital marketing. Proven ability to manage diverse tasks efficiently and enhance client interactions.
Provided tech and customer service to customers regarding Microsoft and its products.
Customer service and scheduling appointments for technicians to arrive to customers' homes.
Administrative assistant tasks, Office tasks, Scheduling, Setting appointments, Sales phone, email and text.