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Joseph
Customer Service Agent with 9 months experience in BPO industry
Video resume
About me
Hello, My name is Joseph I'm19 years old, I'm from Colombia and I live in the city of Bogota, I worked in a BPO company called Concentrix for 9 months as a service agent then I got promoted as back up of getting a new role where I improve my social skills and my leadership also I am the perfect candidate because I am an ambitious person, proactive and fast learner, I know how to work under pressure and I love challenges because they take you to the next level, that is exactly what I am looking
Contacto
Bogotá, Bogota D.C., Colombia
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Handled customer inquiries and provided support at Concentrix.
LeadershipBeginner
Assisted in roles that required team coordination and responsibility sharing.
Communication SkillsIntermediate
Improved social skills and effectively communicated with customers and team members.
AdaptabilityIntermediate
Quickly adapted to new roles and environments in a fast-paced setting.
Resumen
Ambitious and proactive customer service professional with 9 months of experience in the BPO industry, demonstrating leadership, social skills, and adaptability.
Logros Clave
- Promoted from Service Agent to Backup role at Concentrix
- Gained experience in social skills and leadership development
- Worked under pressure and adapted quickly to new challenges
Habilidades
Customer ServiceLeadershipCommunication SkillsAdaptability
Publicado en CazVid - 3 jul 2025