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Joseph
Customer Service Agent with 9 months experience in BPO industry
Video resume
About me
Hello, My name is Joseph I'm19 years old, I'm from Colombia and I live in the city of Bogota, I worked in a BPO company called Concentrix for 9 months as a service agent then I got promoted as back up of getting a new role where I improve my social skills and my leadership also I am the perfect candidate because I am an ambitious person, proactive and fast learner, I know how to work under pressure and I love challenges because they take you to the next level, that is exactly what I am looking
Contact
Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and provided support at Concentrix.
LeadershipBeginner
Assisted in roles that required team coordination and responsibility sharing.
Communication SkillsIntermediate
Improved social skills and effectively communicated with customers and team members.
AdaptabilityIntermediate
Quickly adapted to new roles and environments in a fast-paced setting.
Summary
Ambitious and proactive customer service professional with 9 months of experience in the BPO industry, demonstrating leadership, social skills, and adaptability.
Key Achievements
- Promoted from Service Agent to Backup role at Concentrix
- Gained experience in social skills and leadership development
- Worked under pressure and adapted quickly to new challenges
Skills
Customer ServiceLeadershipCommunication SkillsAdaptability
Published on CazVid - Jul 3, 2025